Reliable support for thermal transfer and direct thermal printer, barcode scanner, and data collector repair.
Step 1
Provide the printer, scanner, or data collector serial number(s) and a brief problem description. The serial number can be found on the equipment label near the barcode.
Step 2
We will determine warranty status and recommend a repair path.
Step 3
You will receive the repair paperwork and instructions for shipment.
Step 4
The unit(s) are received at the repair depot, evaluated, and quoted. If the quote is approved then the unit(s) are repaired and quality tested.
If your thermal printer, scanner, or data collector is down or no longer performing the way it should, ThermalPrint can help. Contact us with the serial number and a brief description of the problem and we’ll provide next steps.
Repair Service
Tell us the equipment serial number and what issues you’re seeing. We’ll help you determine next steps for repair.